Website is down, cannot send email and not receiving any

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Website is down, cannot send email and not receiving any

Postby kstennett » Tue May 29, 2018 7:34 am

Hi Max,
Today my website www.flitwickgardeners.co.uk cannot be reached.

As previously mentioned I still can't send email from the domain however this morning email sent to the domain is not being received either

Thanks
Kath
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Re: Website is down, cannot send email and not receiving any

Postby kstennett » Tue May 29, 2018 2:15 pm

In your reply to mklefass about his email you mention that you would migrate the dns for the liway domain over the weekend.

I can currently reach my website from my mobile phone but not from my pc (Chrome) so is it just that you have made the change and the new dns has not propagated everywhere yet? Or do I need to change anything?

Thanks
Kath
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Re: Website is down, cannot send email and not receiving any

Postby Max » Wed May 30, 2018 9:20 am

I assume it would be to do with dns propagation. Nameserver records typically take days to migrate because their TTL is set to particularly high values by convention.

I also replied to your email btw, so let me know if you have further issues.

Max
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Re: Website is down, cannot send email and not receiving any

Postby mklefass » Thu Jun 14, 2018 3:19 pm

Hi Max,
My domain is also unreachable still www.jpgme.co.uk it was working for a while, but since the final switchoff it stopped. I've not been able to fetch mail (via gmail) for a about a fortnight - though I didn't realise it!
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Re: Website is down, cannot send email and not receiving any

Postby mklefass » Thu Jun 14, 2018 5:42 pm

I can reach my domain from certain DNS servers it would seem. Major ones like Google seem to be the ones with an issue
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Re: Website is down, cannot send email and not receiving any

Postby binay » Fri Jun 15, 2018 6:03 am

I have the exact same problem. Google won't resolve it. Other servers like 1.1.1.1 (Cloud flare)and 208.67.222.222 (OpenDNS) does.
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Re: Website is down, cannot send email and not receiving any

Postby Max » Sat Jun 16, 2018 1:55 pm

Both your websites work for me, are you sure you don't have any hosts entries locally?
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Re: Website is down, cannot send email and not receiving any

Postby mklefass » Wed Jun 27, 2018 9:23 am

Max, my home wifi uses google DNS servers, my Cell provider does not.

If I use my phone while on my home wifi connection I cannot load my site, if I immediately turn off wifi and refresh it's fine.

There's something blocking google from seeing the server.

This affects me most because i use gmail to fetch my @jpgme.co.uk mail:
email.PNG
email.PNG (30.99 KiB) Viewed 142 times
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Re: Website is down, cannot send email and not receiving any

Postby mklefass » Wed Jun 27, 2018 12:59 pm

This is now resolved - I changed the nameservers back to ns1 and ns2 and now google can see me.

https://dns.google.com/resolve?name=jpgme.co.uk
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