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Email received this morning. Genuine or not?

PostPosted: Sun Jan 21, 2018 11:08 am
by kstennett
Hi,
I got an email this morning claiming to be from you but from an email address "starcraftmazter@....." . The subject matter seems genuine (a move to new servers) especially in the light of your reply to Martin in the previous support topic however could you confirm please before I answer?

Thanks very much for your free hosting service it is a godsend for the very small web site I administer for a local voluntary organisation.

Kath

Re: Email received this morning. Genuine or not?

PostPosted: Mon Jan 22, 2018 3:53 am
by Max
Hi there

Yes, it's genuine. I should probably make a global announcement about this.

Re: Email received this morning. Genuine or not?

PostPosted: Mon Jan 22, 2018 7:27 pm
by kstennett
Thanks Max, I'll reply then!

Kath

Re: Email received this morning. Genuine or not?

PostPosted: Thu Feb 01, 2018 2:49 am
by anggit
Should we backup data or not during migration? Will migration changes IP Address. I used to use A record.

Re: Email received this morning. Genuine or not?

PostPosted: Thu Feb 01, 2018 1:33 pm
by Max
anggit wrote:Should we backup data or not during migration? Will migration changes IP Address. I used to use A record.


Yes, the IPs will change, I highly recommend backups, because the old server we have now is too dated for easy backups.